Open Position: Website Support Specialist

Company: Stellar Blue Technologies
Location: Company based in Neenah; Home offices; Neenah Studio
Employee MUST live within 75 miles of Neenah, WI; Employee expected to work from home; with minimal travel to Studio space;
Grade Requirement: Completed Associate’s and/or Bachelor’s Degree
Compensation: Paid
Type of Position/Time Requirement: Part-time start with a minimum of 25 hours per week with growth to full-time hours with benefits
Position Start: Immediately

Summary of Position
Stellar Blue Technologies is seeking the employment of a Website Support Specialist who is responsible for the support and timely delivery of products created by Stellar Blue. Using a combination of programming, creative skills and technical knowledge of how web products are created, the work involves an array of skill sets (below).

Main Job Responsibilities
•Work as part of a team
•Have outstanding communication skills for dealing directly with customers and fellow associates
•Work independently from a home location with little to no supervisor
•Have a flexible schedule that may include some night and weekend work
•Manage support tickets and assign to the proper developer
•Monitor support tickets process and ensure work is completed and that client is kept updated
•Must have a minimum of 2 years prior professional web experience
•Maintain project deadlines
•Must have an Associates degree or higher in a related field
•Must be effective in prioritizing tasks and responsibilities
•Strong familiarity with, and interest in, website development, mobile website development, and responsive web design.
•Must have knowledge of computer software with working knowledge of HTML5, CSS3, PHP, MySQL, Javascript, jQuery, Git
•Ability to manage multiple projects and priorities at the same time while meeting deadlines
•Test and maintain websites on multiple devices, operating systems, and web browsers
•Continually expand your knowledge of new web technology
•Have a valid driver’s license
•Continually uphold all company values and standards

Application Process
•Prospects must email cover letter and resume to [email protected]
•Additional items for submission: preferably two reference contacts, work examples, online portfolios, etc.
•Chosen prospects will have interviews ASAP. Please indicate within your cover letter which day and time will work best for your schedule.

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